Why is there a charge on my account?

You bought something from a creator using Gumroad.

What was I charged for? Fill out this form and we'll send you a receipt for your charge.

Did you pay with PayPal? Enter the invoice ID from PayPal's email receipt and we'll look it up.

We were able to find a match! It has been emailed to you. Sorry about the inconvenience.

We weren't able to find a match. Email support@gumroad.com with more information, and we'll respond promptly with any information we find about the charge.

  • charge date (the date that your statement says you were charged)
  • charge amount (the price you were charged)
  • card details (last 4 and expiry date) or PayPal invoice ID