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Accessing your purchase
Before you buy
Open an account
Add a product
Prepare videos for streamingAdding cover and thumbnail imagesCustom product URLsSelling memberships and subscriptionsCheckout customizationMobile-friendly filesCompress videos using HandbrakeSetting up versions"Pay what you want" pricingAdding a productMetadata for audio filesUnpublish or delete a productBecoming an affiliate on GumroadFile size limitsThe products dashboardProduct bundlesCollaborate with another creatorAllowing installment plansGumroad Community
Start selling
Content protection on GumroadIssuing a refundTesting a purchaseThe sales analytics dashboardCustomers not receiving receiptsGumroad DiscoverChargebacks on GumroadCustomize and Share Your Product's URLCancel customer membershipsGumroad mobile appThe Gumroad LibraryWhy customer payments failThe sales dashboardHow Gumroad works for customersPurchasing Power ParityCreating an UpsellRecommend related productsSet a custom refund policyTipping
Get paid
EU & UK VAT on GumroadGetting paid by GumroadDoes Gumroad issue form 1099-K and 1099-MISC?What currency does Gumroad use?Gumroad's feesSales tax on GumroadAccount suspension FAQDefining fraud on GumroadPayoneer, Transferwise, and GumroadThe payouts dashboardAdding PayPal to checkoutPayout delaysFraudulent purchasesIndirect taxes on sales via Gumroad DiscoverConnect your Stripe account to GumroadSingaporean GST on Gumroad
Advanced
Deleting a Gumroad accountLicense keysZapier integrations with GumroadDiscount codesPDF stampingSend customers to the payment formSetting up a custom domainThird-party analyticsProduct ratings and reviewsURL parametersCreate an application for the APITurn off third-party trackersFacebook domain verificationIntegrating products with external servicesAccessibility statement for GumroadTeams and RolesCustomer Moderation
Contact Gumroad
Market your work
Receipts and refunds
Issues with your purchase
How do I cancel my membership?My purchase isn't downloadingThere's an issue with my purchaseHow do I contact Gumroad?Why do I have a $1 charge from Gumroad?Combining multiple accountsI'm not receiving updatesWhy was I charged by Gumroad?How do I delete my credit card information?I have extra charges from Gumroad after my purchaseIncorrect recurring charge