The 24HR TECH: Mitigation Training Manual

By

Andy McCabe

Welcome to the World of Restoration

The insurance repair market in the U.S. is $210 billion strong. There are over ten-thousand “restoration” contractors in the United States alone. 

And they all have one thing in common: the Water Technician. The water tech is the front line of every restoration company. 

Everything starts with the Water Tech.

You. It all starts with you.

SUMMARY

THIS is your system for water damage mitigation.

This is a step-by-step guide that will allow you to learn how to perform mitigation the same every time, in every loss.  This will prepare you with:

• The mental state of homeowners
  
• Proper dress and presentation
  
• Homeowner communication
  
• IICRC Documentation
  
• Taking pictures
  
• Equipment usage and dehumidifier calculations
  
• Project scoping and sketches
  
• Back-office work flow
  
• Daily job notes and risk assessments

... and MUCH MORE!

~ Andy McCabe runs an Xactimate estimating and property claims consultancy called Claims Delegates. He is currently accepting new client applications from contractors needing help with Xactimate: http://www.claimsdelegates.com/ClientIntake

www.ClaimsDelegates.com