Edit product


51 Reasons: Your Startup Needs a Knowledgebase

Give your customers a window for self-help.

Startups have their priorities–customers, metrics, UX, marketing, traction, support, and growth. For any startup, the product knowledgebase is an integral part of customer onboarding and customer support.

See Sample 

In this eBook, I have listed 51 reasons of why you should plan for a knowledgebase, before you launch. See 14 Reasons for some graphics from the book.

Bonus Workbook

You will get a bonus workbook with some questions that will help you evaluate what you gain or learn from the eBook. The workbook has detailed instructions for how to use it and share it with me.

Why This eBook

This eBook will help you understand how:

  • A knowledge base can help you get new customers, and retain existing customers thus reducing the churn rate
  • A knowledge base is integral to your current customer support process
  • A knowledge base is essential to your brand positioning even as a startup
  • A knowledgebase helps you save cost on support
  • A knowledgebase is a part of the customer onboarding process and so it helps conversions for trial account users
  • A well-planned knowledgebase is an excellent source for product growth strategy, for UX, for content marketers, and for strategic decisions for the business goals

You can help yourself to see a relevant Medium publication where I often write on the same subject.

You've purchased this product

See it in your library

View in Library
Sorry, this item is not available in your location.
Sold out, please go back and pick another option.
  • Size845 KB
  • Length67 pages


51 Reasons: Your Startup Needs a Knowledgebase

Enter your info to complete your purchase


···· ···· ···· 4242
Test card



Use a different card?


pp paypal

or pay with

We do not keep any of your sensitive credit card information on file with us unless you ask us to after this purchase is complete.

or pay with

Please confirm your location:
You'll be charged US$7.

Your purchase was successful!

We charged your card and sent you a receipt

    Gumroad Library

    Download from the App Store or text yourself a link to the app

    Thanks for your order. Please share it in the community to spread the word.

    Good news! Since you already have a Gumroad account, it's also been added to your library.

    Powered by Gumroad