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        Phone Scripts For Mental Health Professionals That Fill Your Schedule by Philip Copitch, Ph.D.

        Phone Scripts For Mental Health Professionals That Fill Your Schedule by Philip Copitch, Ph.D.

        "Angela confessed to me, “When my office phone rings, I start to panic. I know I am good at my job, but when I get asked questions over the phone I find myself rambling like an idiot.”
        If any part of Angela’s discomfort rings true for you, don’t worry, I am going to show you how to present on the phone, as the amazing therapist that you truly are."

        Philip Copitch, Ph.D

        Table of Contents

        1. Introduction

        2. What to do when the prospect calls

        The phone work space counts

        Only allow the professional you to answer the phone

        Chutzpah phone script

        It is best to be choosy

        The 4 parts and 1 rule of the intake phone call

        Gently control the call

        4 basic parts of an intake call

        Greeting/Opening

        Give/gather information

        Appoint/objections

        Closing/Goodbye

        Four basic annotated phone scrips

        In closing 

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        • Size 538 KB
        • Length 32 pages

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