Every physician and practice manager has heard about how optimizing patient flow can dramatically improve practice profitability. But, changing workflow without fully analyzing the implications can mean that the "improvements" made don't yield any benefit at all -- or, worse, they create more problems than they solve.
In this compact, digestible set of case studies, you'll learn from the mistakes that intelligent and well-meaning managers and physicians made when trying to make their practices more efficient. Motivated and smart healthcare professionals can easily fall into process improvement traps. This book will help you learn to avoid them, and to make the right improvements to your workflow for better patient service and practice profitability.
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