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Designing Conversational Interfaces

“Designing Conversational Interfaces” is a book for designers, developers and founders containing practical guidelines about how to create messaging applications that people will love to use.

The book offers actionable insights at all stages of the product lifecycle:

  • Strategic — Does it make sense to build a conversational user interface?
  • Design — What are the best practices for designing and prototyping?
  • Development — How do I build and test a chat application?


“Designing Conversational Interfaces” will cut through the hype around chat based applications and provide you with the concepts and tools required to create a successful product.

The author, Alper Cugun is a design strategist and software engineer who has created multiple chat based applications during his tenure at design studio Hubbub. The multi-disciplinary approach and rigorous testing at this practice has yielded insights both about the field at large and about the details of implementation. He has recently spoken about this topic at the Interaction16 conference in Helsinki.

The book has been released on October 4th and can be purchased here for €15.

You can read a sample chapter. Due to the fast changing nature of the subject matter anybody who has bought a copy of the book will get all future updates for free.

Cover illustration by Hedgefield.

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  • Size13.1 MB
  • Length143 pages

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Designing Conversational Interfaces

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