Dealing with Difficult People in Business Situations

There are specific techniques and strategies you can use to handle difficult people in business deals (as customers, investors, partners, and creatives) that can dramatically increase how much control you have, how much you earn, and how much hassle you have to endure.

This town is notorious for it's "personalities" and eccentric people do have a place in our work because they are also often, but not always, brilliant.

That said, its often the case that strong willed, counter-dependent, sociopathic or otherwise mentally ill people trap us in toxic, dysfunctional, non-profitable business relationships simply because they are the "craziest people in the room" almost all the time.

Review this document to learn: 

• How to recognize difficult people and the risks they represent to you and your work.

• How to differentiate (most of the time) between truly dangerous, functionally psychopathic, highly narcissistic, simply counter-dependent, and "easily frightened and confused" people.

• Strategies that maximize your control and the work you get done while minimizing potential conflicts before, during, and after you start work.

• Situations you must avoid at all costs.

If you have questions about this set of slides, please email nancy.fulton@yahoo.com.  You can find more events and resources at NancyFultonMeetups.com.