Edit product
Your Cart
    Subtotal

    Is this your street address?

    Card

    ···· ···· ···· 4242
    Test card

    05/18

    Card

    Use a different card?

    Card

    pp paypal

    or pay with

    We do not keep any of your sensitive credit card information on file with us unless you ask us to after this purchase is complete.

    or pay with

    Please confirm your location:
    You'll be charged .

    Your purchase was successful!

    We charged your card and sent you a receipt

      Gumroad Library

      Download from the App Store or text yourself a link to the app

      $9.99

      ExSELLence in the WORKplace eBook

      ExSELLence in the WORKplace
      Training program for Owners, Managers and Employees
      Presenter: Patrick H. McGaughey CPF, IOM

      Exsellence in the Workplace is an employee performance training program to affirm the best skills in professional performance at all levels and inspire those that need a boost in attitude and engagement. The key to this eBook will be how Pat focuses on you and how he connects with you, just like he does in his live workshops.

      ExSELLence in the WORKplace is an eBook designed for managers, supervisors and employees in nearly every working environment.

      Table of Contents:

      • Chapter 1 Judging other people

      • Chapter 2 Setting yourself up to succeed

      • Chapter 3 Have you ever had a bad day?

      • Chapter 4 The customer comes last?

      • Chapter 5 Understanding communication

      • Chapter 6 Basics of communication

      • Chapter 7 Putting the basics to work

      • Chapter 8 Understanding difficult people

      • Chapter 9 The simple physics of performance

      • Chapter 10 Five appearances in the workplace

      • Chapter 11 Do you have any control?

      • Chapter 12 Laugh & learn Time

      • Chapter 13 Three surprises in our work life

      • Chapter 14 Personal standards and guidelines

      Program Highlights:

      • Keys to motivating yourself and your team mates

      • How to perform at a higher level consistently

      • The top 3 most effective communication skills

      • Communicating with social media (and communicating without them)

      • Customer negotiations and handling ethical dilemmas

      • The five appearances in a professional workplace

      • Dealing with (and enjoying) difficult customers

      Approximate reading time: 2 hours

      You've purchased this product

      See it in your library

      View in Library
      Sorry, this item is not available in your location.
      Sold out, please go back and pick another option.
      • Size 560 KB

      Checkout

      ExSELLence in the WORKplace eBook

      Enter your info to complete your purchase

      Card

      ···· ···· ···· 4242
      Test card

      05/18

      Card

      Use a different card?

      Card

      pp paypal

      or pay with

      We do not keep any of your sensitive credit card information on file with us unless you ask us to after this purchase is complete.

      or pay with

      Please confirm your location:
      You'll be charged US$9.99.

      Your purchase was successful!

      We charged your card and sent you a receipt

        Gumroad Library

        Download from the App Store or text yourself a link to the app

        Good news! Since you already have a Gumroad account, it's also been added to your library.

        Powered by Gumroad