Facilitator's Guidebook to designing group conversations

Putting Facilitation into context, this guide will help you think through your own process as you design workshops, kickoffs and regular day-to-day meetings, and make them something more: experiences.

Tools include the 5Ps of the conversation design pyramid, designing experience arcs and a 3-step framework for designing for deeply human workshops.

The guide also covers so-called "difficult people", the 3 cadences of conversation design and bonus exercise to help you lead a group through reflecting on their collaboration style.