To celebrate International Day of Happiness in March 2018, we launched this new Ebook "Why, What and How of Happiness Driven Growth", which provides a sneak preview of what became our Yellow Goldfish book (published on 18 September 2018 on Amazon – find all links on www.wownow.eu/yellowgoldfish) covering highlights about:
- Why Happy Customers and Happy Employees matter and why the next competitive advantage is Happiness Driven Growth,
- What is Happiness and what is Customer Experience. What are our universal human needs and the other elements that impact the perception we have of our experiences.
- How can you create and deliver WOW customer experiences and how can you then measure what matters and drive improvements from customers feedback, empowering you with sample frameworks to take your CEXP and NPS Journey to a whole new level: Happiness Driven Growth.
<< Download here your free copy entering 0€ (especially free for first 500 downloads) as price or Pay What You Think is Worth (PWYTIW). >>
I would love to hear your feedback about it! Just send an email to firstname.lastname@example.org.