Skift Global Trends Report: The Reinvention of Airline and Hotel Loyalty Programs

Loyalty programs have become a multi-billion dollar revenue stream for travel companies, yet this success has come at the expense of their original purpose: forging stronger connections with customers. How can marketers capitalize on new innovations in technology and shifts in traveler behavior to build more genuine customer loyalty and larger profits in the future?

Please note that your purchase of a Skift Trends Report is single use license only and sharing is prohibited. If you want your colleagues to benefit from this report, please contact us for multi-user license, at trends@skift.com.