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A must read book by veteran consultant, certified personal coach and seminar leader Chalmers Brothers. Learn a new way of understanding language and set of tools for improving workplace and personal relationships. This is especially relevant for anyone seeking to break free from repetitive and ineffective patterns, actions and outcomes. It’s immediately valuable for everyone for whom building and maintaining mutually-beneficial relationships is important. And it’s particularly useful for leaders, managers, administrators and anyone else who "gets paid to have effective conversations!"
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