This PDF, downloadable workbook covers how to communicate effectively and with confidence with people at all levels of business, to resolve conflicts quickly and to generally get thing done - a no brainer for assistants!
If you are struggling with assertiveness, this workbook explores:
- The characteristics of an assertive assistant
- Assertiveness techniques
- How to improve your levels of self-respect
- Identifying unhelpful thoughts
- Assertive body language
Exec Angels is a CPD accredited training organisation. Upon completion of your workbook, please email your firstname.lastname@example.org to gain your CPD certificate.
Please note that refunds are not available digital products.
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