CONTACT INFO: Please email: duachakaher[at]outlook[dot]com with questions or concerns. CANCELLATIONS: Sometimes I process orders the same business day. If you would like to cancel your order, please email me as soon as possible. SHIPPING: All physical merchandise will be shipped within 1-5 business days from date of purchase (within the United States). International orders may take longer to process and ship. For international orders, customer is responsible for any taxes or customs. RETURNS: Due to the nature of my items, there will be NO returns on any items (both physical and digital/PDF downloads). ALL SALES ARE FINAL. DAMAGED MERCHANDISE: If you received an item that was damaged during shipping, please email me and include a photograph as proof. Please ship the item back to me and I can either 1) Refund you the full amount+shipping or 2) Ship a new product to you (if available).