CONTACT INFO: Please email: duachakaher[at]outlook[dot]com with questions or concerns. SHIPPING: All physical merchandise will be shipped within 7 days from date of purchase (within the United States). International orders may take longer to process and ship. For international orders, customer is responsible for any taxes or customs. RETURNS: Due to the nature of my items, there will be NO returns on any items (both physical and digital/PDF downloads). ALL SALES ARE FINAL. DAMAGED MERCHANDISE: If you received an item that was damaged during shipping, please email me and include a photograph as proof. Please ship the item back to me and I can either 1) Refund you the full amount+shipping or 2) Ship a new product to you (if available).