ITIL and business, more often than not, are the same side of the spectrum. The term ITIL is often used in the world of Business. For a business to do really well, it has to have technology on its side. ITIL comes in the picture for this purpose. The Information Technology Infrastructure Library or ITIL, as it is popularly known, is a specially designed framework of detailed practices for the IT Service Management focusing on providing the needs of IT services to the business.

The ITIL is a set of processes, tasks, services, and planning focusing towards the organization’s strategic needs. The unique feature of ITIL is that it is neither technology-specific not organization-specific. Hence, this tool can be blended according to the need of the organization and the type of technological service they are looking for.

History of ITIL

The Information Technology Infrastructure Library was originally developed as a collection of books containing services and covering specific practices in the IT service management sector. The original model of ITIL was based on controlling and managing operations.

This was around 1989 and the version was known as the ITIL version 1. In 2000, version 2 of ITIL was launched which focused more on the application, services, and process-guidelines to match the various aspects of IT service management. Version 2 became very popular; one of the main reasons was its affordability and easy access.

The latest version of ITIL is the ITIL 4, launched on February 18, 2019. It includes a new concept blended with existing knowledge.

How costly is the ITIL certification?

To obtain an ITIL certification, you have to pass the ITIL certification exam. There are various institutions that provide ITIL certification. To get an ITIL certificate, you can either enroll in their class or you can do self-study and register for the exam only.

The cost of ITIL certification depends on the organization you are seeking the ITIL certification exam and also, on the type of ITIL training. For an ITIL foundation certification, you will have to spend around fourteen thousand to twenty thousand which can be lowered down by getting a group discount.

You can either opt for classroom training, local or online or, you can go for the self-paced training where you will just have to give the exam. The price then varies according to your choice of study as well.

Everything you need to know about the ITIL 4 certification

ITIL 4 is the latest version of the Information Technology Infrastructure Library; it was launched in the year 2019 and is based on two key components.

The ITIL v4 or version 4 is a blend of existing knowledge with the addition of some new concepts. The two major and new concept of the ITIL framework in ITIL v4 certification are:

- The ITIL Service Value System

- Four dimension model

 ITIL Service Value System

Under the ITIL service value system, you will be provided an operation model with six activities.

• Planning

• Improving

• Engaging

• Designing and transition

• Obtaining/building

• Delivering and support

- The various ITIL Practices

The ITIL process, which now is called the ITIL practices have been increased in the ITIL v4 certification. It includes:

• 14 general management practices

• 17 service management practices

• 3 technical management practices

- Understanding the ITIL guiding principles

The principles of ITIL version 4 have been curated to provide you with the overall knowledge of IT service management and its tool. The core principles of ITIL v4 certification, mainly based in service value system are:

• Focus on value

• Start where you are

• Progress iteratively with feedback

• Collaborate and promote visibility

• Think and work historically

• Keep it simple and practical

• Optimize and automate

By understanding and implementing these guiding principles, an organization can easily adapt to IT service management.

- The continual improvement program

The ITIL service value system includes a continual improvement program. The continual improvement covers the day-to-day activities and is integrated with the other ITIL practices which have been mentioned above.

 Four-Dimensional Model

The four-dimensional model of the ITIL version 4 certification is based on the four P’s: people, products, partners, and processes. The key components of the four-dimensional model are:

- Organizations and people

- Information and technology product

- Partners and suppliers

- Value streams and processes

In the four-dimensional model, the ITIL practices raise to 34 in total. These are focused on creating, managing, designing, and planning strategies that will help you in understanding the IT service management in depth.

In the four-dimensional model, each person is the key component and must have a proper understanding of the SVS.

How will you benefit from the ITIL Foundation Certification?

The ITIL foundation benefits people belonging to various sectors. From beginners trying to understand the IT service management and the basics of ITIL framework to IT professionals, the ITIL foundation certification training in Pune can benefit anyone who has a keen interest in the IT world.

The ITIL foundation certification has been introduced to help the candidates in understanding the IT service management through an end-to-end operating system. It focuses on the creation, delivery, and continual improvement of tech services.

ITIL foundation training will cover the following key concepts:

- The factors of creating value with services

- The concepts of service relationship

- Use and interaction of the guiding principles

- Understanding the ITIL service value system

- Studying ITIL practices in depth

The ITIL v3 certification and its association with colors

The ITIL v3 certification was designed with respect to various colors. Each color focused on different aspects of the ITIL certification program.

Pastel green: related to the ITIL service strategy book, it is awarded when a candidate successfully passes the ITIL v3 Foundation certification.

Burgundy: it includes four ITIL capability courses (RCV, SOA, PPO, and OSA). Once you pass each of these capability courses, you are eligible for this pin.

Purple (letter M in it): it is the ITIL Master badge and to obtain this pin, a candidate has to sit through a panel of experts.

With an ITIL certification, you can manage the IT service of your business like a professional. Paying great importance to the IT sector along with the corporate part of a business is necessary if you want your business to perform well overall. You can sign up for ITIL certification on various platforms.

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